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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fahriye HARIKLAR

Fahriye HARIKLAR

March 12, 2025

5  out of  5
rating by Fahriye HARIKLAR
"“I’ve been working with Brigitte Day at State Farm for my insurance needs, and every single time, she has been absolutely amazing. She is incredibly kind, professional, and always goes above and beyond to help. Her warm and friendly attitude makes the entire process so easy and stress-free. It’s rare to find someone who genuinely cares about their clients the way Brigitte does. I truly appreciate her exceptional service and highly recommend her to anyone looking for a top-notch insurance agent!”"
We responded:
"Thank you, Fahriye, for sharing your experience with Brigitte! I'm so happy to know that she has been consistently amazing in assisting with your insurance needs. Her dedication to providing exceptional service and her warm, friendly attitude truly make a difference. If you ever need further assistance or have any questions, please feel free to reach out to our office. We're here to help!"
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Rick Evans

February 26, 2025

5  out of  5
rating by Rick Evans
"I spoke with Jennifer about my life insurance policy and she was very nice, clear, and helpful with finding the right policy and course of action. Thank you!"
We responded:
"Thank you, Rick, for sharing your experience! I'm happy to hear that Jennifer was able to assist you in such a clear and helpful manner. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Erinne Boateng

February 22, 2025

5  out of  5
rating by Erinne Boateng
"I was being helped by Jenn from State Farm and she was absolutely amazing ! Her consistency is unmatched so sweet and kind 10/10 customer service !! You don’t find that a lot these days so I’m happy to have experienced that with her :)"
We responded:
"Thank you so much, Erinne, for sharing your wonderful experience with Jenn! I'm delighted to know that her exceptional service and kindness made such a positive impact. It's truly rewarding to have team members like Jenn who go above and beyond. If you need any assistance in the future, feel free to reach out to our office."
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Jose Ruiz

February 17, 2025

5  out of  5
rating by Jose Ruiz
"Customer service is always the key to a good relationship. This is how Christine Moscaritolo's agency serves its customers. Her staff, such as Bridget and Kevin, are attentive to my needs. I have several State Farm agencies much closer to my home. However, the care I receive from Bridget and Kevin is phenomenally worth the distance. I have been with them for years even though there are other offers on the market with many fictitious promises, the "customer support", "customer relations", "customer service", "customer assistance" of this agency is outstanding."
We responded:
"Thank you, Jose, for sharing your experience! I'm happy to know that Bridget and Kevin have been attentive to your needs and that their care makes the distance worthwhile. Your loyalty over the years is truly appreciated. If you ever have any questions or need further assistance, please feel free to reach out to our office."
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Swept Away Professional Services

February 13, 2025

5  out of  5
rating by Swept Away Professional Services
"Rick was a great agent to work with. He helped me to start a new policy with the same coverage as my last insurance agency and saved me money!"
We responded:
"I'm happy to hear about your positive experience with Rick! It's wonderful that he was able to assist you in starting a new policy with the same coverage while also saving you money. If you have any further questions or need assistance, feel free to reach out. We're here to help!"
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Eddie Cruz

February 13, 2025

5  out of  5
rating by Eddie Cruz
"I recommend this State Farm place been with them for over 24 years the Agents are very friendly and helpful also able to answer questions quickly they make sure you have all your options offered to help make a good decision make you feel welcomed! Great customer service they have a great team of professionals that work there I highly recommend them"
We responded:
"Thanks Eddie! We are so happy to have you a part of our State Farm Family. We are always happy to help!"
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Kristen Hachtmann

February 12, 2025

5  out of  5
rating by Kristen Hachtmann
"Christine and her entire team are absolutely the best in the Lehigh Valley! They treat clients like family, with knowledge and service that are top notch. Any time I have issues or questions about my coverage, they’re first to listen and provide easy to understand answers, rather than selling me options I don’t need with complicated insurance speak. I’m proud to have my insurance handled locally and check necessary boxes in my life, without feeling like a number. Thank you Christine Moscaritolo and team for being like a good neighbor!"
We responded:
"Thank you so much, Kristen, for your wonderful feedback! I'm delighted to know that you feel like part of our family and appreciate the knowledgeable service we provide. It's important to us that you have clear and understandable information about your coverage. We're grateful to be your local insurance provider and are always here to help with any questions or concerns. Thank you for choosing us!"
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Luis Tavarez

February 7, 2025

5  out of  5
rating by Luis Tavarez
"Very professional"
We responded:
"Thank you, Luis! I'm glad you found our service professional. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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J Hernandez

February 3, 2025

5  out of  5
rating by J Hernandez
"Soy cliente de esta facilidad mas de 4 años y no los cambio por nada, son muy respetuosos, amigables y profesionales. Puedo decir que durante esos casi 5 años siempre estan ahi para ayudar en lo que necesites."
We responded:
"¡Gracias por la revisión de cinco estrellas, Jonathan! Le agradecemos que sea parte de nuestra familia State Farm. Si hay algo más que podamos hacer para ayudarlo a usted y a sus seres queridos a estar cubiertos, estamos dispuestos a ayudarle!"
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Killian Reppert

January 31, 2025

5  out of  5
rating by Killian Reppert
"My entire family has been working with Christine's team for years, and I have personally relied on them for my car and rental insurance since I was 16, spanning over a decade. Their customer service is consistently excellent!"
We responded:
"Thank you, Killian, for your continued trust and support over the years! I'm delighted to know that our team has been able to provide you and your family with excellent service for your insurance needs. We're always here to help, so feel free to reach out if you have any questions or need assistance in the future."
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Mitchell Anderson

January 30, 2025

5  out of  5
rating by Mitchell Anderson
"State Farm customer service was great and I saved a lot of money!"
We responded:
"Thank you, Mitchell! I'm happy to hear that you had a great experience with our customer service and were able to save money!"
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Trent Citarella

January 24, 2025

5  out of  5
rating by Trent Citarella
"State Farm has excellent service and I would recommend to anyone!"
We responded:
"Thank you, Trent, for your wonderful recommendation! I'm glad you're happy with our service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Matt inLancaster

Matt inLancaster

January 22, 2025

1  out of  5
rating by Matt inLancaster
"Either Christine Moscaritolo or one of her female agents called me, four times in two days, regarding auto insurance. When I began answering the calls, Christine (or her female agent) hung up on me twice within the same hour on Jan. 22. The number in my caller ID initially worked, then went dark as "not in service." I inquired via State Farm's 800 number but there are no humans available there. So I called a local agency and they found Moscaritolo's agency for me. However, the male agent on the phone said he did not have time to connect me with the female agent who had disconnected my call twice. I am working on a complaint directly to State Farm corporate regarding this shabby treatment. If this is acceptable behavior for State Farm agents, I never will be a customer."
We responded:
" I spoke to my team about this and left a message for you this morning. If you'd like to discuss further, please call and schedule a time with me."
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Rob Keefe

December 9, 2024

5  out of  5
rating by Rob Keefe
"I was fortunate to work with Rick Hastings. He listened to my needs, made suggestions as appropriate and was a pleasure to deal with throughout the process! I am now a new, and happy, State Farm ciatomer"
We responded:
"Rob, thank you for sharing your positive experience! I'm glad Rick was able to listen to your needs and provide helpful suggestions. It's wonderful to know you're happy with your decision to join State Farm. If you ever have any questions or need further assistance, our office is here to help!"
Profile photo of Geoff Anderson

Geoff Anderson

December 5, 2024

5  out of  5
rating by Geoff Anderson
"So glad I found State Farm! Customer service was great, price was even better. Farewell progressive!"
We responded:
"Geoff, we're so glad you chose State Farm! It's wonderful to know that you found our customer service and pricing to your satisfaction. If you ever need anything or have any questions, our office is here to help. Welcome aboard!"
Profile photo of Daneury Taveras

Daneury Taveras

November 30, 2024

5  out of  5
rating by Daneury Taveras
"Customer service rep was amazing !!! This guy solved all my problems within 20mins. Strongly recommend to anyone. Explained everything clearly and was very respectful. I’m sometimes very difficult to get to. Rick from State Farm #1"
We responded:
"Thank you, Daneury! I'm glad Rick was able to assist you so efficiently and respectfully. It's wonderful to know he made everything clear and resolved your issues quickly. We appreciate your strong recommendation and are always here to help with any future needs."
Profile photo of Alex Godfrey

Alex Godfrey

November 21, 2024

5  out of  5
rating by Alex Godfrey
"Glad I found State Farm! Saved me a ton of money and provided some of the best customer service I've ever received. Insurance is usually a very dull experience, luckily State Farm made it so quick, easy, and simple for me. Will definitely be recommending to others."
We responded:
"Alex, I'm so glad you found us and had such a positive experience! It's wonderful to know we could help you save money and provide top-notch customer service. Making insurance quick, easy, and simple is always our goal. Thanks for recommending us to others! If you ever need anything else, we're here to help. - Christine Moscaritolo - State Farm Insurance Agent, Allentown, PA"
Profile photo of Joseph Francisco

Joseph Francisco

November 15, 2024

5  out of  5
rating by Joseph Francisco
"Recently lost my agent and was switched to this location. I was weary about the change but quickly felt a lot better after meeting with Brigitte. She made me feel very comfortable and perfectly explained my policy coverage to me. Brigitte was a big help in ensuring I was taken care of! She also told me about life insurance, very nice! I look forward to working more with her. Thank you, Brigitte!"
We responded:
"Joseph, thank you for sharing your experience! I'm glad Brigitte was able to make you feel comfortable and clearly explain your policy coverage. It's wonderful to know she also informed you about life insurance options. We look forward to continuing to assist you with your insurance needs. - Christine Moscaritolo - State Farm Insurance Agent, Allentown, PA"
Profile photo of Dylan Haney

Dylan Haney

November 8, 2024

5  out of  5
rating by Dylan Haney
"Rick was very helpful and got me an amazing quote!"
We responded:
"Dylan, I'm glad Rick could assist you and provide an amazing quote! We appreciate your positive feedback and are here for any future needs you might have. - Christine Moscaritolo - State Farm Insurance Agent, Allentown, PA"
Profile photo of Carlee Holmes

Carlee Holmes

November 6, 2024

5  out of  5
rating by Carlee Holmes
"Rick was so helpful with my policies. I highly recommend State Farm for all your insurance needs."
We responded:
"Carlee, thank you for your wonderful review! I'm glad Rick could assist you with your policies. We appreciate your recommendation and are happy to be your choice for insurance needs. If you ever have any questions or need further assistance, our office is here to help. - Christine Moscaritolo - State Farm Insurance Agent, Allentown, PA"
Profile photo of Travis Halstead

Travis Halstead

October 29, 2024

5  out of  5
rating by Travis Halstead
"State Farm customer service was great, didn't realize they also do life insurance. Saved my family a ton of money. Very pleased with my experience."
We responded:
"Travis, thank you for your wonderful review! I'm glad our customer service met your expectations and that you discovered our life insurance offerings. It's fantastic to know we could help save your family money. If you have any more questions or need further assistance, feel free to reach out anytime. - Christine Moscaritolo - State Farm Insurance Agent, Allentown, PA"
Profile photo of Chase Smith

Chase Smith

October 25, 2024

5  out of  5
rating by Chase Smith
"So glad I found State Farm. The customer service here is great, it’s been a fantastic experience start to finish. Thank you."
We responded:
"Chase, I'm so glad you had a fantastic experience with us! Our team is committed to providing great customer service, and it's wonderful to know we met your expectations. Thank you for choosing State Farm. If you need any assistance in the future, we're here to help! - Christine Moscaritolo - State Farm Insurance Agent, Allentown, PA"
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Brittany Jewett

October 22, 2024

5  out of  5
rating by Brittany Jewett
"Rick was great! I was excited to find out that state farm has different life insurance policies."
We responded:
"Rick is indeed fantastic! I'm glad you discovered our range of life insurance policies. If you have any more questions or need further assistance, feel free to reach out. - Christine Moscaritolo - State Farm Insurance Agent, Allentown, PA"
Profile photo of Christopher Walker

Christopher Walker

October 14, 2024

5  out of  5
rating by Christopher Walker
"Professional and Understanding."
We responded:
"Christopher, thank you for your kind words! I'm glad you found our service professional and understanding. Your feedback means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Christine Moscaritolo - State Farm Insurance Agent, Allentown, PA"
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Anthony Limongelli

September 16, 2024

5  out of  5
rating by Anthony Limongelli
"State Farm was extremely easy to work with while shopping for new home owners insurance. Cheyanne was courteous, professional and very caring. A true asset to that office and State Farm. I would highly recommend her for all insurance inquiries. State Farm gave me equal coverage at a better rate than 5 other companies. I will use them for any upcoming insurance coverages i may need in the future. Thank you again Cheyanne for your professionalism and knowledge!!"
We responded:
"Anthony, thank you for your wonderful review! I'm glad you found our process for shopping for homeowners insurance easy and that Cheyanne provided courteous, professional, and caring service. It's great to know we could offer you equal coverage at a better rate compared to other companies. We appreciate your recommendation and look forward to assisting you with any future insurance needs. - Christine Moscaritolo - State Farm Insurance Agent, Allentown, PA"